Your Airline is facing unprecedented challenges.

See how your Crews can help you tackle some of them

In the current post-Covid environment, airlines need to find ways to rebuild their passengers’ trust. 

Your Airline's CREWS not only represent key human assets that need to be given the level of attention they deserve. They are also your Airline's first interface with its passengers. 

It is therefore of utmost importance to offer your CREWS superior services that will improve their working conditions and therefore their level of satisfaction at their job. 

Everyone will benefit from this extra attention: 

• Your Airline's CREWS - as their working conditions and therefore level of job satisfaction will improve

• Your Airline's PASSENGERS, likely to get more attention and improved service from your crew

• Your Airline’s MANAGEMENT will ripe immediate benefits from an overall improved social environment and more efficient operations.

FBS Partners prides itself in providing highly customized solutions aas part of its commitment to offer excellence in customer service for all domains of an airline's crew hotel and transportation operations.

FBS Partners was created in 2012 by Florence BAUDOIN, a seasoned travel executive with more than 10  years of experience as  EMEA Business Development Director with leading international Crew Services providers.  

At last, smaller airlines can access now 

the same level of service & attention

than legacy carriers

Florence's thoughtful decision to follow her own path was motivated by a desire to offer highler customized and affordable Crew Services to smaller-sized airlines that could not otherwise get or afford the level of attention and service they deserve.

Why choose FBS Partners ? 

FBS Partners' unique buying power enables them to negotiate   aggressive, highly competitive hotel crew rates later passed to airlines by helping hotels achieve a balanced portfolio.

FBS Partners' unique sourcing and contracting experiences allow them to offer airlines the best possible solutions for crew accommodations truly customized to the airline's needs while ensuring quality, sustainable contract terms and cost savings.

Smaller airlines - whether they fly internationaly or within their national borders, share most of the time a set of common caracteristics and needs:

• Limited internal resources (if any!). Airlines lack professional teams of  duly measured performance dedicated to the provision and monitoring of crew services

• Focus on short-term, operational considerations rather than longer term financial strategic objective

• Reliance on costly support from last-minute external providers offering uneven service performance in case of unexpected irregular operations requiring extra attention

• Reduced attention given to the human aspects of the side of the airline’s operations (crews and their passengers). 

How does FBS Partners' service work ?

Step 1

Your Airline and FBS Partners agree on the scope of the support and services provided by FBS Partners. In particular, both parties select the cities and/or airports to be included in the Agreement as well as the detailed range of services to be provided by FBS Partners.

Step 2

FBS Partners researches the market and proposes your Airline various alternatives for the various types of services requested at the location(s) selected in Step 1.

FBS Partners does NOT charge your Airline directly for their services. All proposed rates are inclusive of any commissions (FBS Partners is commissioned by the service providers).

Step 3

Your airline shortlists the hotels and ground transportation providers. FBS Partners subsequently organizes site inspection(s) and reports to your Airline.

Step 4

Your Airline selects the final hotel and transportation providers based on FBS Partners' suggestions. 

FBS Partners assists and advises its airlines partners throughout the entire process. FBS Partners commits to work closely with its customer - then partners – as part of its global effort to provide the best solutions possible for the airline's crews accommodations and transportation thus ensuring quality, sustainable contract terms and cost savings.

Step 5

FBS Partners monitors the performance of the various service providers selected. Regular updates and reports are provided to your Airline.

FBS Partners' unmatched buying power enables hotels & other service providers

to offer aggressively negotiated crew rates by helping them

achievea balanced portfolio

What Next ? 

FBS Partners - a proud member of Airsource Partner's Aviation Expertise Marketplace - welcomes any form of inquiry on the types and scope of its services.

FBS Partners will be pleased to show you how your Airline could benefit from their services. Testimonies of current FBS Partners' customers can be obtained upon request.  

FOR ANY ADDITIONAL INFORMATION

ON FBS AND AIRSOURCE PARTNER'S AVIATION EXPERTISE MARKETPLACE

PLEASE CONTACT

CHRISTIAN GOSSEL

FOUNDER

AIRSOURCE PARTNERS

TEL +33 680 211 305

C.GOSSEL@AIRSOURCE-PARTNERS.COM  

or

FLORENCE BAUDOIN

FOUNDER

FBS PARTNERS

TEL +33 642 426 559

DIRECTION@FBSPARTNERS.COM